Privacy Policy for Registration and Checkout (New Zealand)
1. Information Collection
When you register or make a purchase on our website, we may collect the following personal information in accordance with the Privacy Act 2020 (NZ):
- Personal Details: Name, email address, phone number.
- Shipping and Billing Information: Addresses for delivery and payment purposes.
- Payment Details: Credit/debit card information or other payment method details (processed securely through third-party payment providers).
- Account Credentials: Username and password for account access.
- Device and Usage Information: IP address, browser type, and browsing behavior on our site.
2. Use of Information
The collected information is utilized to:
- Process and fulfill your orders in compliance with the Consumer Guarantees Act 1993.
- Communicate order confirmations, shipping updates, and customer service responses.
- Enhance and personalize your shopping experience.
- Send promotional materials, if you have opted in, in accordance with the Unsolicited Electronic Messages Act 2007.
- Ensure security and prevent fraudulent activities.
3. Data Sharing
We may share your information with third parties only in the following circumstances:
- Service Providers: Such as payment processors and shipping companies, to facilitate order completion.
- Legal Requirements: If required by law, to protect our rights, or in response to legal processes.
- Business Transfers: In the event of a business sale, merger, or restructuring.
We do not sell or rent your personal information to third parties for their marketing purposes.
4. Data Security
We implement appropriate security measures to protect your personal information, including:
- Secure Socket Layer (SSL) encryption for data transmission.
- Regular security assessments and updates.
- Restricted access to personal data to authorized personnel only.
5. Your Rights Under the Privacy Act 2020
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Withdraw consent for data processing, where applicable.
- Request deletion of your personal information, subject to legal and contractual obligations.
- Lodge a complaint with the Office of the Privacy Commissioner if you believe your data rights have been violated.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyse site traffic, and for marketing purposes. You can manage your cookie preferences through your browser settings.
7. Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or for legal compliance. We encourage you to review this policy regularly.
8. Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
- Email: [email protected]
- Address: Wellington, New Zealand
Effective Date: 01/02/2025